Who we are
Top Up Tech (“we”, “our”, or “the app”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Top Up Tech mobile application. By using our app, you agree to the practices described in this policy.
📌 Information We Collect
We may collect and process the following types of information:
Personal Information
Name or username
Email address
Transaction Information
Amounts sent and received
Reference numbers
Transaction status
Bank or payment notification data related to top-ups
Device information
App usage data
Crash and performance data (via Firebase or similar services)
💼 How We Use Your Information
We use your information to:
Process and verify mobile top-up transactions
Display transaction history and status
Improve app performance and user experience
Maintain security and prevent fraud
Communicate important updates when necessary
🔐 Data Storage & Security
Top Up Tech uses secure cloud services (such as Firebase) to store and manage data. We apply reasonable security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure.
📤 Sharing of Information
We do not sell or rent your personal information.
We may share information only when necessary with:
Service providers that support app operations (such as cloud hosting and analytics)
Financial institutions involved in processing transactions
Legal authorities if required by law
📧 Email Data
Top Up Tech may process transaction notification emails solely for the purpose of verifying payments and updating transaction records. These emails are not used for marketing purposes and are handled securely.
👶 Children’s Privacy
Top Up Tech is not intended for users under the age of 13. We do not knowingly collect personal data from children.
🔄 Your Rights
You may request to:
Access your data
Correct inaccurate information
Request deletion of your data where legally permitted
Requests can be made using the contact information below.
📅 Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
📬 Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: business@ttg.gy